Yesterday I quoted a response from a reader (and friend) in Knoxville, who noted the shift away from local emphasis but said there were virtues in statewide-network coverage.
Now, here is a response from the executive editor of The Commercial Appeal, Mark Russell. At his suggestion and request, this message quoted below is the same as what he published in his newspaper, under the title: “Enough! Time to Set the Record Straight About the CA.”
Here is what he wrote:
The Atlantic, as part of an ongoing series, recently profiled the Daily Memphian and described the non-profit’s journalistic mission. In doing so, the Atlantic and its reporter, James Fallows, asserted that The Commercial Appeal is declining and included quotes from DM leaders falsely asserting that Nashville reporters are routinely writing stories about Memphis and that The CA is not focused on the city where it has been based for 178 years.
All three assertions are hogwash and can be easily dispelled by the simple, easy-to-see facts. In response to such hyperbole from DM leaders, including CEO Eric Barnes, I’ve taken the high road, preferring to let our strong journalism speak for itself. But the misstatements have become so frequent—and are littered throughout this Atlantic story—that I thought it was important to set the record straight.
First, some relevant background. The DM built its staff last year by raiding The Commercial Appeal of 10 veteran staffers. It also hired several younger staffers, both from The CA and other Memphis newsrooms.
That staff exodus gave The CA a chance to recruit energetic local and national talent and we did that in quick fashion, rebuilding the newsroom. We added a second investigative reporter and hired a food writer and sports columnist. Our staff today is aggressive, passionate about telling the stories of Memphians, and is far more diverse and reflective of our city than before the DM raid. I am proud of the team we’ve built and how readers have responded to their work. For the last six months, we have seen a significant increase in our digital audience, an important measure of reader engagement.
For the last two months, our monthly page views have exceeded 8 million.
Our paid digital-only subscribers have increased by just shy of 10% so far this year and our overall market footprint dwarfs the Daily Memphian’s. For example, our recent coverage of the Memphis Tigers and the NCAA’s action on James Wiseman generated some of the highest readership numbers this year, along with 50 new subscribers. So much for a declining CA.
I often hear from other journalists, but not many readers, that The CA has fewer staffers than it had a decade ago. That is true, and it’s also the case at every newspaper in the nation because of profound changes in journalism’s business model. The then-and-now comparisons are interesting footnotes, but add no context about the current work we do and The CA’s relevancy in the market.
Our staff size has been largely stable for a year, and we have more journalists covering Memphis and Shelby County than we had the day the DM raided our staff. Those staffers live in Memphis and the surrounding suburbs. None of them live in Nashville or any other city outside our market area.
The only Nashville-based reporters routinely writing about Memphis are doing statewide investigative or issue stories or writing about Gov. Bill Lee or the Memphis delegation to the state legislature. We’re similar to the DM in that regard; the Daily Memphian has employed a Nashville-based reporter, Sam Stockard, to write about the Shelby County delegation.
Regarding the “Tennessee network” branding that Barnes called the last straw for some readers, I’ll demystify what he miscast as simply branding. In fact, the USA TODAY Network allows The CA to punch above its weight class, to use a boxing metaphor. We routinely publish important, statewide stories on opioid abuse, state education and political issues because we are part of a statewide network. Our watchdog work has had a profound impact on issues affecting Memphians. We’ve broken critically important stories around TennCare, the state’s Medicare program. Despite Barnes’ parochial assertions, Memphians and other West Tennessee citizens do care about issues that affect the entire state. We also routinely fight for journalists’ First Amendment rights, spending thousands in court fees to stand up for our readers’ right to know.
The Network ensured that we had the most expansive coverage of the gubernatorial and Senate elections last year and Memphians got a chance to hear candidates themselves; we hosted a gubernatorial debate at the University of Memphis.
We at The CA are passionate about covering Memphis and shining a spotlight on important issues, such as our recent investigative story on the misleading ballots that some politicians paid to get on ahead of the Oct. 3 election. I also welcome the added journalism competition. It makes us all better and news consumers are the beneficiaries.
I thank Mark Russell for taking the time to respond; I regret using the opinionated word “declining” and have removed that from the original post; and I recognize the complexities of anyone in journalism trying to find a path forward. I agree with him completely that the competition among different business models of journalism, and different approaches to coverage, is beneficial to all in the community.